For building web services

A great web service is one that everyone can use.

Whether you're managing a team or refining your own skills, we can show you how to create web services that work.

For building teams

Disability is normal. Wherever you work and whatever you do, you work with disabled people.

Simple changes can remove major barriers for disabled people. We can show you how.

"I couldn't recommend Zoë enough."

- Pat, former student

Reduce risks

Poor design is a project risk.

Inaccesible design is a legal risk.

Protect your organisation by understanding the requirements, standards, and best-practice processes for your project.

Control costs

Do you need an expert? For how long? At what stage of the project?

Or can you do it yourself?

Plan with confidence by seeing where design and accessibility fit into the big picture.

Grow skills

A lot approaches to capability building don't work.

We use ways that do.

All our courses are designed by a designer, and all are informed by best-practice workplace learning pedagogy, online and face-to-face.

Hi, I'm Zoë

I'm the lead at Great Question.

I'm a user experience (UX) designer, I'm a qualified teacher, and I'm disabled.

My career, talks, and other professional achievements
My work history (on LinkedIn)

Design courses

Understanding UX

An introduction to user experience (UX) design
(half day)

Managing UX

Integrating User Experience processes into your project
(half day)

Leading UX

Understanding and managing user experience design
(full day)

Content design

Using words in a way that everyone can understand
(half day)

Form design

Creating transactions that work for everyone
(coming soon)

Disability and accessibility courses

Disability & accessibility

Making services that work for everyone
(half day)

Inclusive design

Solving hard problems to get better solutions
(two hours)

Accessible meetings

Collaboration that works for everyone
(two hours)

See all current courses

Commission a course

All Great Question courses are written in collaboration with the people who need them.

If you would like to discuss commissioning or adapting a course, contact Zoë: zoe@greatquestion.com.au.

Testimonials

Zoë is able to easily explain complex concepts to groups of people with diverse cultural, educational and professional backgrounds, and is passionate about educating crucial issues such as universal design and design ethics.

- Pat, former student

I had the pleasure to invite Zoë in my organisation to educate the team on accessibility. Zoë helped me scoping the type of session I wanted to have, she then crafted content that was very well received by the team. During the session, Zoë delivered the content with energy, and passion, her enthusiasm sparked interest in the topic for everyone.

I have seen Zoë delivering content in both organisations and conferences, it was always fun and engaging! If you need an awesome, smart, and passionate facilitator, I can say that Zoë is the one!

- Charles-Henri, client

I was very impressed with her broad industry knowledge and deep understanding of the UX principles and practices. Her ability to connect with students and her talent at teaching advanced concepts in a simple way allowed me and my classmates to effectively apply UX practices in our jobs.

- Angela, former student

Made for online

Learning online is different from learning face-to-face.

Great Question courses use collaborative whiteboards, breakout activities, polls, and other tools to make sure that learning sticks.

Zoë draws on extensive experience in learning technologies and a teaching degree to develop courses that work online.

Made for government

Great Question courses comply with the Australian Public Service (APS) Digital Learning Design Standards wherever they apply.

Our course are designed to deliver the skills and knowledge the APS needs for capability building in digital.

Made for your team

Every team is different.

Whether your team includes experienced designers, new designers, or no designers at all, we can tailor our courses to meet their needs.

If you want to target a specific area of learning, we can develop a custom course to match.

Made for professionals

Even if you have no interest in developing design skills yourself, learning about design will help you to make more confident decisions about the scope, timing, budget, and quality of design work.

We offer both courses and one-on-one sessions for leaders who want to develop a deeper understanding of how to get the best results in design.

Short courses
in usability
and accessibility

For building web services

For building teams

Reduce risks

Control costs

Grow skills

Hi, I'm Zoë

Design courses

Understanding UX

Managing UX

Leading UX

Content design

Form design

Disability and accessibility courses

Disability & accessibility

Inclusive design

Accessible meetings

Commission a course

Testimonials

Made for online

Made for government

Made for your team

Made for professionals

Get in Touch

Send me an email

Find me on LinkedIn

Short coursesin usability and accessibility

For building web services

For building teams

Reduce risks

Control costs

Grow skills

Hi, I'm Zoë

Design courses

Understanding UX

Managing UX

Leading UX

Content design

Form design

Disability and accessibility courses

Disability & accessibility

Inclusive design

Accessible meetings

Commission a course

Testimonials

Made for online

Made for government

Made for your team

Made for professionals

Get in Touch

Send me an email

Find me on LinkedIn

Short courses
in usability
and accessibility